To get your unit tested/rebuilt, you will need to fill out this test form and select your preferred shipping method, your unit is then booked in to our workshop and will be collected directly from you.
The testing fee is £45 +vat.
We waive the test fee if your unit is faulty and you decide to go-ahead with the rebuild. Similarly, if we test your unit and it turns out to be too badly damaged to be rebuilt then we also waive the test fee.
We do not charge for the collection of your unit, only the return shipping. The return shipping fee within the UK is £12 +vat for most items. If your unit is unusually heavy then we will quote you for the return shipping costs before sending.
We can arrange the collection of your unit, simply select your preferred collection date when filling in your test form.
Nearly all items that we test/rebuild will not require programming work once you receive your unit back – simply refit and away you go. In some rare cases (if we must replace software due to corruption) there may be programming required, but we will advise you of this and how to perform the programming if this is the case.
All rebuilds are covered by an unlimited mileage Lifetime Warranty*.
If you purchase a replacement unit and it turns out that something else was causing the problem, then in most cases you can simply return the item in full working order and we will refund the item in full. In some cases, the unit we supply will be programmed specifically for your vehicle, if this is so, then we would deduct the cost of reprogramming/resetting the unit from the refund.
If you want to check if we can test/rebuild your part number, then simply enter your part number in the part number search field above. If your part number return no results then you can also manually search the product catalogue by vehicle make, model and part type. If you are still unable to find your unit then please contact us.
We do not open during weekends.
We are a specialist electronics rework company; therefore, we do not offer a removal and refitting service. You will need to arrange for your unit removed and refitted to the vehicle.
Because we do not offer a removal or refitting service, it is not possible to bring the car down to us. You will need to arrange for the unit to be removed and refitted independently.
It may be possible (for certain units) to arrange for your unit to be tested/rebuilt on the same day if it is dropped-off early enough in the morning. Please contact us to find out if we can offer a same-day service for your unit.
We test control units using bespoke HIL (Hardware In-the-loop) test-rigs, these rigs are designed to simulate all running conditions on the vehicle and use real world loads.
We can test all units at or beyond normal operating temperatures. If you require your unit testing for a prolonged period at a specific temperature then please ensure you inform us of this when you fill out your test form.
We can arrange for your rebuilt unit to be sent to a different shipping address if required. If you are purchasing a replacement unit from stock then we may need to ensure that we are sending to a confirmed shipping address.
If you cannot find your part on our website, then we may still be able to help as not all parts numbers we work with can be listed. Contact us with your part number if you are unable to find your part listed.
We will need the part number that is printed on your part to order a replacement unit from stock, sometimes we may also ask for the chassis or registration number to confirm programming options.