Blue and Me Fiat 500 – Not working due to module failure

Fiat Blue&Me module repair

No Bluetooth connection, battery drain and flashing mileage on Fiat 500 is an increasingly common problem that is caused by internal failure of the Blue&Me control module. First released in 2006, this module was supposed to "enable drivers to communicate effectively with the outside world" according to its developers Microsoft and Fiat. However, what it has successfully managed to do is provide motorists with another cause of trouble.

 

Misconceptions of the Fiat 500 Flashing Mileage

Often when a driver is faced with a flashing mileage/odometer, the blame is immediately put on the instrument cluster, as this is a symptom that can manifest from a faulty cluster. However, in this case it is the Blue&Me control module at fault, sadly it’s not just the Fiat 500 that’s affected, see our list below for Alfa Romeo, Fiat and even Ford models that are affected by this issue.

 

What goes faulty?

The Blue&Me is located inside the rear passenger side panel, near the speaker on the Fiat 500, the Blue&Me module will commonly fail due to two reasons, water ingress, and poor quality components failing, causing an internal breakdown of the unit. Rather than resolve these issues at manufacturer level and begin production of flawless units, the parent company Fiat Chrysler Automobiles (FCA) dropped the entire system in favour of a new system, Uconnect 5.0, that is produced by a different manufacturer.

 

Clearly this leaves anyone in need of a replacement in a rather tricky predicament…

Not to worry though, we have developed a test and rebuild process that will get your Blue and Me infotainment module back to working order within 2-3 working days, and we’ll even provide a Lifetime Warranty for peace of mind.

 

For Blue and Me problems with Alfa Romeo, please click here

 

Common Failure symptoms:

  • No Bluetooth connection
  • Flashing mileage
  • Battery drain

 

Common fault codes:

Communications to the Blue&Me module is not usually possible

 

Location on the vehicle:

Inside the rear passenger side panel, near the speaker on the Fiat 500.

 

How to diagnose:

 

 

Common failing part numbers:

Fiat 500 Blue&Me

Fiat Doblo Blue&Me

Fiat Ducato Blue&Me

Fiat Panda Blue&Me

Fiat Punto Blue&Me

 

Test and rebuild:

All Fiat Blue&Me modules are scrupulously tested before and after the rebuilding process on our custom-made HIL (Hardware In-the-Loop) testing rigs, to ensure that every unit meets strict OE specifications. If the unit is identified as faulty, it is rebuilt with higher than standard components, to make certain the unit will not fail again.

 

Programming:

No extra effort is required by you, as we retain all original programming during the test and rebuilding process, just simply plug and play once the unit is returned to you.

 

Quality:

Our quality assurance technicians rigorously check every rebuilt unit, this shows in our defect rate of 0.49%, which has gained us the confidence of many major franchise dealerships and specialists across the world.

 

Warranty:

Lifetime unlimited mileage*

 

How do I get my unit rebuilt?

To pay for the rebuild click the Shop Now link above, select your part number and click: Get yours rebuilt.

Print the payment/booking confirmation email.

Package the Fiat Blue and Me module inside a sturdy box with plenty of packaging material (make sure you include your confirmation email in the box).

Send us your package by tracked courier (the shipping instructions are on the confirmation email).

Once received we will test, rebuild and return your module with an unlimited mileage lifetime warranty. (if your unit turns out not to be faulty then we will refund your payment less a small testing fee and return shipping)

 

What if I don’t want to pay up front?

This is not a problem, if you prefer this option then follow the following steps:

Fill in and submit this test form.

Print the booking confirmation email.

Package the Blue and Me unit inside a sturdy box with plenty of packaging material (make sure you include your confirmation email in the box).

Send us your package by tracked courier (the shipping instructions are on the confirmation email).

Once received, we will test your unit and call you to advise on the outcome of testing, if your module is faulty and you choose to go ahead with the rebuild then we will take payment over the phone using a debit/credit card.

We will then rebuild your Blue and Me unit and return it to you with an unlimited mileage warranty.

If you require further information regarding this Fiat Blue and Me unit then please contact us.

Fiat Products/Services

500

500L

500X

AUTOTRAIL

BESSACARR

BRAVA

BRAVO

CI CARIOCA

CROMA

DOBLO

DUCATO

FIORINO

FREEMONT

GRANDE PUNTO

HOBBY

IDEA

LINEA

MAREA

MULTIPLA

PALIO

PANDA

PUNTO

QUBO

ROLLERTEAM

SCUDO

SCUDO COMBI

SEDICI

SEICENTO

STILO

STRADA

TALENTO

TIPO

Comments on "Blue and Me Fiat 500 – Not working due to module failure"
BARRY DOLPHIN says: 14/07/2023 00:56:29
Blue&Me steering wheel controls not responding. voice command also faulty. FIAT 500 2010 sport model 100 hp 16 valve
Tom says: 04/07/2023 06:28:11
Silly question but the cars works perfectly ok without the module whilst it is being repaired?
ECU Admin says: 05/07/2023 09:42:14
Hi Tom, the car will still start and run without this module plugged in. Thank you for asking
Carl says: 07/03/2023 14:19:46
Hi, my girlfriend fiat 500 year 2015(not new shape. Mileage flash ING, can't connect phone to blue and me, connect usb still northing. I did disconnect the battery for 30mins still didn't work. I saw your ad on you YouTube very good. So wounding how much will it cost all in. Thanks
ECU Admin says: 08/03/2023 09:37:49
William Birks says: 22/02/2023 02:31:15
I have a 500e 2015. I'm in the US. Can you ship to me?
ECU Admin says: 22/02/2023 09:21:15
Hi William, we certainly can, we offer a worldwide service
Andy McGuire says: 13/11/2022 17:33:01
Hi my odometer has started flashing today and also usb port and steering wheel controls for blue and me not working I have disconnected the negative battery cable but still persists my car is a 1.2 fiat Punto 2014 the module number is 51953535 would this be something you could help with thanks
ECU Admin says: 14/11/2022 09:48:13
Hi, we can certainly help, to get started just complete the following Test Form: https://myaccount.ecutesting.com/
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